Have FitzPatricks received the papers yet?
Have they made the promised phone call?
GIVE FILECHASER A GO NOW! Click here for instructions

Scroll down to see benefits it can bring you.

We have listened to the moans of those who are not told what their solicitors are doing for them, why there are delays, why they cannot speak to the person they want to speak to and why they can never get a straight answer out of anyone. And we've done something really useful about it. If you doubt us, GIVE FILECHASER A GO NOW, tune into Mr and Mrs VIP Client and see how their sale and purchase have progressed.

ALL THIS - AND FAST PERSONAL ATTENTION TOO!
ONLINE FILECHASERS are available on request to all FitzPatricks' residential property clients.
COMING SOON - business sales and purchases and commercial property transactions.

HOW YOU CAN BENEFIT

• Ability to access files via a browser, from home or office anywhere in the world without waiting for the call to be put through to the right person in the solicitor's office, or waiting for someone to become available.
• Access to a team, any of whose members will be able to provide an update on activities if more detail is required than is shown on FILECHASER.
• Time saving and stress saving:you  can easily and quickly find out the current position and this removes much uncertainty from the transaction. We also give you a free Housemover's Handbook which describes the conveyancing procedures, so keeping you ahead of the game and cutting dramatically the number of telephone enquiries you need to make.
• FILECHASER is constantly updated and is reliable.
• Flexibility of the system means we  can adjust to meet most of your revised needs.
• Re-drafted documents cut jargon and use plain English instead.
• More time for clients. Client relations came first when the system was developed and remain first; followed by risk management and time saving in that order. (Time saving fell into place once the first two had been achieved.)

HOW YOUR ESTATE AGENT CAN BENEFIT

• Only with your consent FILECHASER is also available to your Estate Agent. This can be either a sale alone or a linked sale and purchase. This will save your Estate Agent huge amounts of time - particularly those with an ISDN line or similar, and those who can add FitzPatricks to their list of favourite websites. Both of these  dramatically speed access time.
• Built in letters and documents as well as processes  improve speed/productivity by a multiple of three so far, with, we believe, more savings to come. This means that we can handle far more matters without delay.
• Good recommendations enhance your Estate Agent's reputation for good service.
• Frequent use by your Estate Agent means the FILECHASER facility becomes second nature and speeds up the answering of questions coming in from his or her other clients.This applies  particularly to routine progress chasing, and reduces interference with the Agent's many other activities.
• More work means better reciprocal arrangements for introductions from solicitors using FILECHASER.
• We will still talk to estate agents and clients as they wish. FILECHASER improves rather than replaces other client care.  While FILECHASER was being trialled   we learned how important this really is.